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Learnings & Insights
Articles on my learnings, insights over the past 10 years working as a consultant, freelancer and in house to companies in Fintech, Travel, Sustainability & E-commerce.


Built credibility and connection for Client, VibeRides — an inclusive transport service in Cape Town.
How I built trust and inclusivity for VibeRides — Cape Town’s all-in-one transport service — using behavioral design, customer insights, and ethical UX principles.
Maryam Richards
Nov 54 min read


Why Designers Need to Think Like Strategists
The gap between great design and great business is strategy. Senior Designer Maryam Richards shares how she evolved from designing visuals to building brands with purpose and sustainable growth.
Maryam Richards
Oct 193 min read


Finding Clarity in the Chaos
Between motherhood, work, and healing, clarity felt impossible. Senior Designer Maryam Richards shares how structure, grace, and stillness helped her find creativity in chaos.
Maryam Richards
Oct 193 min read


Designing for Sustainable Recycling Behaviors
When a project combines purpose and design, it hits differently. Remali was one of those rare moments where design wasn’t just about usability — it was about shifting behavior, improving lives, and inspiring environmental action . The goal: create a mobile app that motivates low-income communities in Cape Town to recycle more by rewarding their participation . This is the story of how thoughtful UX, empathy, and behavioral psychology turned a small sustainability idea into a
Maryam Richards
Oct 193 min read


Freelance Doesn’t Mean Free
Saying yes to everything once made me resent my work. Senior Product & Brand Designer Maryam Richards shares lessons on setting boundaries, creating transparent terms, and protecting your value.
Maryam Richards
Oct 193 min read


Cognitive Ease: The Secret Every Designer, Developer, and Leader Should Understand
We’ve all used a product that just felt right — where you didn’t need to think about what to do next.That experience isn’t luck or design flair. It’s cognitive ease — the psychology of how our brains respond to clarity, predictability, and trust. As a designer, I’ve learned that cognitive ease is everyone’s responsibility — not just design’s.It affects how developers build , how PMs prioritize , how marketers communicate , and how leaders measure success . If you’re buildi
Maryam Richards
Oct 193 min read


How to Build a Brand That Feels Human
A logo can’t make people trust you — your story can. I share my framework for designing emotionally intelligent brands that don’t just look premium but feel personal. Start with Emotion, Not Execution Before design comes empathy. When I created Regula Momma , the goal wasn’t perfection — it was relief.Muted tones, organic textures, and handwritten marks reminded mothers they’re seen , not judged. Give Your Brand a Personality (Not a Persona) For VibeRides , I personified th
Maryam Richards
Oct 191 min read


Designing Beyond the Interface: The Strategy Behind Simplicity
True simplicity in design isn’t minimal screens — it’s clear intention. Maryam Richards unpacks how strategy, empathy, and focus create effortless digital experiences. When simplicity becomes culture, it shapes everything — from interface design to communication. Here are brands I deeply admire for mastering that balance.
Maryam Richards
Oct 194 min read
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